A great opportunity exists for a suitably experienced customer service officer to join the Geraldton Health Campus!

This is a Permanent Full Time appointment at 76 hours per fortnight.

Eligibility to Apply: To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Position Profile: The role liaises with multidisciplinary staff and stakeholders to accurately identify ineligible, compensable and private patients and endeavours to maximise hospital revenue via various revenue enhancement initiatives to ensure ‘customer satisfaction’ amongst patients admitted utilising their private health cover. The successful candidate will be responsible for participation in development of relevant revenue capture activities in the region including supporting Section 19(2) exemption.

Area Profile: The WA Country Health Service (WACHS) Midwest health region of Western Australia covers more than 470,000 square kilometres, nearly one fifth of the State, with its population concentrated along the coast. The region is located in the northern middle section of Western Australia and incorporates three health districts - Gascoyne, Geraldton, Midwest and Murchison, is recognised for its unique natural environment and is a culturally diverse region with Aboriginal people representing 13% of the overall population.

Selection Criteria: Please see the Job Description Form (JDF) to review the Work Related Requirements to be addressed in your application.

For Further Job Related Information: We encourage you to contact Amanda Christensen on 08 •••• •259.