We’re seeking an experienced leader to support our Home and Community team in Geraldton.
In this role, you’ll help guide day-to-day operations to ensure our clients’ needs are met within required timeframes and service parameters.
Reporting to the Operations Team Leader, you’ll work closely with management and other key stakeholders to foster a flexible and collaborative team environment focused on delivering positive client outcomes.

‘A week in the life’

• Provide line supervision and support for a team of Personal Care Workers (PCW) ensuring they provide services at best practice standard and aligned to Bolton Clarke’s values and Code of Conduct
• Work closely with the Operations Manager and other key stakeholders to plan for future workforce forecasts.
• Actively monitor caseloads, new referrals, and allocations
• Undertake administrative responsibilities associated with the role, including those associated with quality improvement and monitoring.
• Work closely with the rostering/scheduling team to ensure that services to clients are not compromised and achieve optimum utilisation.
• Recruit, select, induct, and develop staff as well as actively supporting their safety, health and wellbeing and that of our clients.
• Ensure all participant plans meet compliance and reporting requirements.

To be successful, you will have:

• Certificate IV Community Services, Certificate IV in Leadership/Management or equivalent with experience in a similar role.
• AHPRA registration highly regarded
• Excellent staff leadership and supervision capabilities
• Problem solving and decision-making skills with the ability to think on your feet.
• First Aid and CPR (or willingness to obtain)
• Own vehicle 
• WA Driver licence
• Highly developed assessment skills and the ability to creatively problem solve care situations.
• Excellent communication and interpersonal skills with a caring disposition